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Requesting an event

Public events are currently set up by Racecraft on the organizer's behalf. This page covers what we'll need from you, what we'll set up, and how long it takes.

What to send us

Contact support with the following:

  • Event title — what to display on the public page and on posters. Short and recognisable ("NW Cup R2 — Cat 1", "Whistler A-Line Open").
  • Start and end time — the window the event runs for, with time zone. The leaderboard accepts uploads only during this window.
  • WhatsApp group invite link — a chat where riders can ask questions, share progress, and find each other during the event. This is required.
  • Reference run footage — the run you want to use as the canonical pass for the track. See The reference run for what makes a strong reference. If you don't have footage yet, we can set up the event shell first and add the reference run later.
  • Track context — the venue, a short description, and any category info if there are multiple events on the same track (Cat 1 vs Cat 2, men's vs women's). One public event per category — one event = one leaderboard.

What we'll set up

Once we have the above, we will:

  • create the public event with your title, schedule, and WhatsApp link
  • upload and confirm the reference run, including its splits
  • publish the event so the public page is live
  • generate a QR code pointing at the event's public page, sized for print and digital use

You'll get back:

  • the public URL (something like racecraftlabs.com/events/<id>)
  • the QR code as a PNG (and SVG if you need it for high-res print)
  • a confirmation that the leaderboard is live

Timing

We aim to turn around event setup within one business day of receiving everything. For events with same-day timing pressure (a race tomorrow morning), flag the urgency when you contact us.

Multiple categories on the same track

A single leaderboard ranks every run on it. If you want separate leaderboards for different categories — Cat 1, Cat 2, masters, juniors — that's separate public events, one per category.

This means:

  • one reference run per category (you can use the same footage for all of them, but each event is its own configuration)
  • one QR code per category
  • riders scan the QR for the category they're racing in

If you tried to mix categories on one leaderboard, the rankings wouldn't tell you anything useful. Separate events are the cleaner shape.

Changes during the event

Common requests we can handle while the event is live:

  • swap the reference run (e.g. you got better footage on the morning of the race) — splits on every existing run are re-predicted
  • update the title, schedule, or WhatsApp link
  • unpublish briefly to fix something, then republish

For anything mid-event, contact support.

After the event

When the event ends:

  • the leaderboard freezes — no new uploads
  • the public page stays live, with the final standings, until you ask us to take it down
  • you keep the QR code and link for sharing the result

If you're running a series, each round is its own event with its own QR code.