Pricing and quotas¶
Racecraft has a free tier with a per-user monthly run limit and paid tiers without that limit. This page is a plain explanation of how the limit works and when it kicks in.
For current prices and the exact paid-tier offerings, the most up-to-date source is the Racecraft app itself — open the upgrade screen and you'll see the live prices for your region. The numbers below describe how the limit behaves, not the dollar amounts.
The free tier¶
Free-tier users can analyse a limited number of runs per month. The limit refreshes monthly. Once the limit is reached, uploading is paused until either:
- the rider's monthly window resets, or
- the rider upgrades to a paid tier
The limit is per rider, not per session or per team. If you're in five sessions across three teams, all uploads count against the same monthly quota.
Paid tiers¶
Paid tiers remove the monthly run limit. Other features — splits, reference runs, leaderboards, time deltas, team participation, public-event participation — work the same on every tier. The free tier is a quota cap, not a feature gate.
The current paid-tier names and prices live in the app on the upgrade screen. They can change; the app is the source of truth.
What counts as a "run" toward the quota¶
An uploaded run that successfully processes counts toward the monthly quota. Failed uploads (corrupt files, processing failures) do not.
Runs you delete still counted toward the month they were uploaded in — deleting a run frees up storage but doesn't refund the quota. If you upload a wrong file, the cleanest path is to leave it or replace it; either way it counted.
Public events and quotas¶
Riders uploading onto a public event use their personal monthly quota — a free-tier rider gets the same monthly cap whether they're uploading into a private session, a team session, or a public event.
If you're an event organizer worried about riders hitting their quota during your event, the leaderboard is unaffected by the upgrade screen — but a rider who has already used their month's runs elsewhere can still hit the wall mid-event.
Team subscriptions¶
For teams running structured coaching programs where multiple riders all need uploads beyond the free tier, contact us. Per-rider upgrades are the default; team-level arrangements are something we set up by hand for organizations that need them.
Refunds and cancellations¶
App-store-purchased subscriptions follow your platform's standard refund and cancellation rules — Apple App Store on iOS, Google Play on Android. The Racecraft app doesn't handle billing for those itself; it just unlocks features when the platform reports an active subscription.
For anything else, contact support.
When the quota wall is wrong¶
If you believe you're being limited incorrectly — the wall fired before you'd actually used your runs, or a paid subscription isn't unlocking — that's worth flagging. Contact support with your account email and a rough sense of what you've done in the last month.