Rider FAQ¶

The questions riders ask most often. If your question isn't here, the Concepts pages cover terminology, and you can contact support for anything else.

Do I need a GoPro specifically?¶

No. Any action camera that produces a standard video file works. GoPro is the most common because of how riders mount it, not because of any Racecraft requirement. See Cameras and formats for the specific formats accepted.

Can I analyse a run without a reference run?¶

You can upload a single run and view it, but you won't get a comparison or a time delta — there's nothing to compare it against. Racecraft is built around relative analysis. If you only have one run, the workflow doesn't have anything to do.

What if the reference run has a mistake in it?¶

Use a different run as the reference. The reference defines the track, not the lap record — pick a clean, complete pass even if it's not the fastest. See Choosing a reference run.

Can I change the reference run later?¶

Yes. Splits on other runs are re-predicted automatically and the leaderboard recalculates. Your manual splits on target runs are preserved.

Does the camera need to be on the helmet?¶

No, but the mount needs to be consistent across runs. A reference run shot from the helmet and a target run shot from the chest will still align, but less reliably. The same mount on every run is the single biggest factor in alignment quality.

How long does processing take after upload?¶

Processing happens in the background. You don't need to stay in the app — the run becomes available for comparison once processing is done. For typical run lengths, expect a few minutes; longer or higher-resolution runs take proportionally longer.

What's the difference between a track session and a run?¶

A run is one recorded pass down the track. A track session is a folder of runs on the same track. Multiple runs go into one session; each session is one track. See Track session and Run.

Yes — that's what teams are for. See the Coaches & teams quickstart. You can also participate in public events, which are shared sessions hosted by an event organizer.

What if my track changed mid-season?¶

Create a new track session for the new geometry. A track session captures one shape of the track; once the line, start, or finish materially changes, the old reference no longer represents what you're riding. See Choosing a reference run.

Why do my predicted splits sometimes look off?¶

Two common causes:

the reference run's splits aren't on distinctive frames, so alignment can't anchor confidently. Move the reference splits to more distinctive moments — a corner, a gate, a clear line marker.
the new run was shot with a very different camera setup — different mount, very different lighting, very different field of view. Same setup across runs always aligns better.

You can move predicted splits manually if a particular one is wrong.